Passengers want reintroduction of individual trolleys in railway stationsPassengers at Chennai Central and Egmore railway stations are struggling without trolleys for individual use, with only heavy trolleys available for luggage and parcels. While the CMDA has made trolleys mandatory at the Kilambakkam bus terminus, the railway authorities cite space constraints and safety concerns as reasons for their absence at...
more... stations. A retired railway official, N. Subramanian, suggests dedicated trolley locations with attendants for rent, recalling their previous availability before porters sabotaged the service. The Southern Railway claims to have introduced modern trolleys for senior citizens and women passengers under a pilot project in 2013, but the scheme was discontinued. Railway officials argue that the availability of lifts, escalators, and wheeled luggage has reduced reliance on porters and made trolleys less necessary. They also emphasize action taken against overcharging by porters.
Chennai Central aur Egmore railway station pe, alag alag passengers ke liye trolley nahin hai, sirf luggage aur parcel ke liye heavy trolleys available hain. CMDA ne Kilambakkam bus terminus pe trolleys mandatory kar diya hai, lekin railway authorities space constraints aur safety concerns ke wajah se stations pe trolley nahin...
more... de rahe hain. Retired railway official, N. Subramanian, ne suggest kiya hai ki dedicated trolley locations banaye jaaye aur attendants ko rent pe de, unko yaad hai ki pehle trolleys available thi, lekin porters ne unka service band kar diya tha. Southern Railway ka kehna hai ki 2013 me senior citizens aur women passengers ke liye modern trolleys introduce kiye gaye the, ek pilot project ke taur pe, lekin wo band ho gaya. Railway officials ka kehna hai ki lifts, escalators aur wheeled luggage ki wajah se porters pe dependancy kam ho gayi hai aur trolley ki zarurat kam ho gayi hai. Unhone yeh bhi bataya ki porters se overcharging ke cases me, Commercial Department action le raha hai aur refund aur counseling kar raha hai.